Privacy Policy

1. Introduction

R2 PRODUCTION OÜ ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

This Privacy Policy applies to all information collected by R2 PRODUCTION OÜ through our website, email communications, and other digital or offline interactions.

2. Company Information

R2 PRODUCTION OÜ
Registration Number: 16954948
Address: Harju maakond, Tallinn, Kesklinna linnaosa, Hobujaama tn 4, 10151, Estonia
Email: [email protected]

3. Information We Collect

3.1 Personal Information

We may collect the following types of personal information:

• Name and contact details (email address, phone number, postal address)
• Company or organization information
• Project details and requirements
• Communication preferences
• Any other information you voluntarily provide

3.2 Technical Information

We automatically collect certain technical information when you visit our website:

• IP address and location data
• Browser type and version
• Device information
• Pages visited and time spent on our website
• Referring website information

4. How We Use Your Information

We use your personal information for the following purposes:

• To provide and improve our film and video production services
• To communicate with you about your projects and inquiries
• To send you quotes, proposals, and project updates
• To process payments and manage contracts
• To send newsletters and marketing communications (with your consent)
• To comply with legal obligations and protect our rights
• To analyze website usage and improve user experience

5. Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Contract Performance: Processing necessary for the performance of a contract or to take steps at your request
• Legitimate Interests: Processing necessary for our legitimate business interests
• Consent: Processing based on your explicit consent (e.g., for marketing communications)
• Legal Obligation: Processing necessary to comply with legal requirements

6. Data Sharing and Disclosure

We may share your personal information with:

• Service Providers: Third-party vendors who help us provide our services
• Business Partners: Trusted partners involved in your project delivery
• Legal Authorities: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell, trade, or otherwise transfer your personal information to third parties for their marketing purposes.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data
• Regular security assessments
• Access controls and authentication
• Staff training on data protection
• Secure data storage and transmission

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law. Typically, we retain:

• Contact information: Until you request deletion or withdraw consent
• Project data: For the duration of the project plus 7 years for legal compliance
• Marketing data: Until you unsubscribe or withdraw consent
• Website analytics: Up to 26 months

9. Your Rights

Under applicable data protection laws, you have the following rights:

• Access: Request access to your personal data
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your personal data
• Restriction: Request restriction of processing
• Portability: Request transfer of your data
• Objection: Object to processing based on legitimate interests
• Withdraw Consent: Withdraw consent at any time

To exercise these rights, please contact us at [email protected].

10. Cookies and Tracking

Our website uses cookies and similar tracking technologies to enhance your experience. For detailed information about our use of cookies, please refer to our Cookies Policy.

11. Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

12. Children's Privacy

Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you believe we have collected information from a child under 16, please contact us immediately.

13. International Data Transfers

Your personal data may be transferred to and processed in countries other than your country of residence. We ensure that such transfers are made in accordance with applicable data protection laws and with appropriate safeguards in place.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.

15. Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us:

16. Supervisory Authority

You have the right to lodge a complaint with the relevant data protection supervisory authority if you believe that our processing of your personal data violates applicable data protection laws.